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A human-rights group said Sun Dawu's sentence was punishment for his association with rights advocates.
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Customer service agents in a digital contact center interact with multiple customers daily through live chat, phone calls, and social media channels. During customer interactions, often they find themselves searching for relevant information on various screens or other systems, resulting in increased wait time for the end customer. Also, they want to quickly capture or…
Another day, another alligator on a Florida golf course. Read full article
In a new book, Stephanie Grisham, who worked for both Donald and Melania Trump, refers to Jared Kushner as “Rasputin in a slim suit.” Read full article