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Massachusetts pizza shop owner Antonios “Tony” Tsantinis died after contracting COVID-19 and struggling to find an available hospital bed.
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Stephen Maturen/GettyWell, it looks like the “con is winding down.”Trump-boosting pillow salesman Mike Lindell had offered $5 million to anyone who showed up to his three-day “cyber symposium” and could disprove his claims that China hacked the 2020 presidential election via voting machines.That offer is no longer on the table as of Wednesday evening, according…
Customer service managers are constantly searching for more efficient ways to streamline management of incoming service requests, and the backbone of any customer service center operation is routing and assigning cases efficiently. Connecting customers to the agent most qualified to resolve their issue is a foundational element of improving customer satisfaction. Organizations typically use queue-based…
With Amazon Bedrock, you have access to a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies that make it easier to build and scale generative AI applications. Some of these models provide publicly available weights that can be fine-tuned and customized for specific use cases. However, deploying customized FMs in a…