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The Taliban’s successful military operations this week may have come because the United States “underestimated” the group’s “planning capabilities,” according to one former CENTCOM commander.
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COVID-19 has fundamentally changed how consumers shop worldwide; they rely more on the Internet to research and discover products to buy. For example, search interest for products like the “best exercise bikes,” “best ring lights” and “best air fryers” increased by 100% or more in the last year. To make it easier for consumers to…
Automatic assignment of incoming service requests is one of the most powerful capabilities of unified routing, benefiting customers as well as agents and management. A common customer pain point is waiting for a long time to reach an agent, only to find out that the agent is unable to solve the issue. Precise automated assignment…
You use map apps every day to find your favorite restaurant or travel the fastest route using geospatial data. There are two types of geospatial data: vector data that uses two-dimensional geometries such as a building location (points), roads (lines), or land boundary (polygons), and raster data such as satellite and aerial images. Last year,…