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Businesses across the country are looking for workers, but millions of workers can't find jobs. We talk with four people to find out why they're still unemployed and what they want Americans to know.
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Police in Louisiana on Friday arrested a man accused of raping and killing his 5-year-old niece in North Carolina more than four years ago. David Wesley Prevatte, 23, of Lumberton, North Carolina, was arrested Friday in Bayou Blue, Louisiana, Lafourche Parish Sheriff Craig Webre said in a news release. Capt. Brennan Matherne, a spokeperson for…
As they headed home at night from a wedding, everyone in the car went quiet when they approached the checkpoint in Kabul manned by two Taliban with automatic rifles. Fatima Abdullahi was in the backseat, her two children perched on her lap, squeezed between her younger sister Zainab and a work colleague. Zainab slumped against…
With most customer support agents now working remotely, the days of getting help from a peer in the next cubicle are over. Working in isolation, agents are frustrated, issues take longer to resolve, and customers aren’t happy. But while agents are isolated, resolving a customer issue often requires input from multiple departments across the company.…