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Matthew Stafford joined the Rams so he could finally make big plays in meaningful games. Against the Buccaneers, he lived his dream.
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NBCSaturday Night Live returned from a four-week hiatus this week with a holiday message from Kate McKinnon’s Dr. Anthony Fauci.“Do people still think I’m sexy or are we done with that?” Fauci began. “With COVID cases on the rise, people still have a lot of questions: ‘Is it safe to travel? Can I still use…
Are you tired of constantly searching for the same knowledge articles in Dynamics 365 Customer Service? Say goodbye to wasting precious time and hello to the new favorite feature! We are excited to announce a new knowledge management feature in Dynamics 365 Customer Service that allows you to mark knowledge articles as favorites. With this…
With most customer support agents now working remotely, the days of getting help from a peer in the next cubicle are over. Working in isolation, agents are frustrated, issues take longer to resolve, and customers aren’t happy. But while agents are isolated, resolving a customer issue often requires input from multiple departments across the company.…