Robin Thicke actually didn't leave Masked Singer set because of Rudy Giuliani, report says
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At AWS re:Invent 2022 we announced the availability of step-by-step guides for Amazon Connect agent workspace in preview. My colleagues who collaborated to write the announcement post wrote about some of the challenges that contact centers face with training new agents to get up to speed with their agent desktop. They also mentioned that until…
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California governor proposes tax cuts, expanded health care
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With state revenues at an all-time high, California Gov. Gavin Newsom on Monday proposed a budget that would cut taxes while also promising to pay the health care expenses of all of the state's low-income adults who are living in the country illegally. It will cost state taxpayers about $2.2 billion per year to cover…