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“I'm sorry my skin color bothered you, but me and my people are never leaving,” one of the victims told the woman before she was sentenced on federal hate crime charges.
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Bayern Munich chief Oliver Kahn is “optimistic” about keeping Kingsley Coman despite interest from Liverpool. The French winger has a contract in Bavaria until 2023 but the German champions are keen to tie him down to an extension. Liverpool though are weighing up a move for the World Cup winner in the coming months. Full…
A Florida police chief has been fired after only about six months on the job following an investigation into several discrimination complaints. A city of Fort Lauderdale news release said the chief, Larry Scirotto, 48, was fired by City Manager Chris Lagerbloom on Thursday. The complaints centered on allegations that Scirotto made hiring and promotion…
Customer service agents in the digital contact center can handle a variety of cases that require specialized knowledge and personal attention. At the same time, they might also find themselves answering the same types of questions or having to send emails with a common theme. Email templates make it easy to streamline and consolidate these…